Information We Collect
We may collect information you provide directly, including your name, email address, phone number, service address, zip code, cleaning preferences, scheduling details, and messages submitted through our website or booking tools.
We may also collect non-personal information related to website usage, including browser type, referring pages, general location information, and interactions with the website.
How We Use Information
We use collected information to respond to quote requests, provide cleaning services, schedule appointments, send service-related updates, process customer support requests, improve our website, and communicate offers or updates when permitted.
We do not sell, trade, or rent personal identification information to others. We may share limited information with trusted service providers who help us operate the website, manage communications, schedule appointments, or deliver services.
SMS / Text Messaging Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. Text messaging originator opt-in data and consent will not be shared with any third parties.
If you opt in to receive SMS messages from Maid in Cleaning, we may use your phone number to send appointment reminders, scheduling updates, service-related messages, and (if separately consented) promotional messages.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance. Consent is not a condition of purchase.
Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, alteration, disclosure, or destruction. No website, transmission method, or storage system can be guaranteed to be completely secure.
Cookies & Website Technology
Our website may use cookies or similar technologies to improve site functionality, understand traffic patterns, and support a better user experience. You may adjust browser settings to refuse cookies, but some website features may not function properly.
Third-Party Links
This website may include links to third-party websites or booking tools. We are not responsible for the privacy practices, content, or policies of those third-party websites.
Policy Updates
Maid in Cleaning may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date above.
Contact Us
For privacy questions, contact Maid in Cleaning at (800) 782-5802 or admin@bigapplemaid.com.